Automated Collection Machines (ACM)

The Banking industry is not an exception as there is a genuine need to maximize revenue and improve cash flow. Banks must continue to innovate their products and services to not only attract, but even retain customers – and yet these products and services must not come with excessive overhead on the part of the company.  The establishment must seek various means by which its internal operations can be streamlined to realize the synergy that can put a particular company ahead of the competition.

In the past, catchwords such as computerization and networking were extensively used by various people in different industries to describe technologies that were being utilized to, just as in the service oriented companies  innovate products and services and to streamline operational costs.  Today of course, all these concepts have basically been encompassed by the term Information Technology or IT, and utility companies without exception are extensive users of IT services.  Without doubt then, the company that can best innovate and exploit IT-oriented services is the company that will be ahead of its competition.

Microcircuits Corporation (MCC), formed in 1982, has long established itself as a responsive, highly cohesive and versatile supplier for the IT industry.  Already having a large product line including networking and computer-aided design peripherals, point-of-sale systems, and dedicated technical support and customer service teams, the company has, in the past year, began actively participating in the area of Automated Bills Payment System.

To beat the pressure, utility companies have in the past few years utilized the banks to perform their collection services. This may be in the form of the Automated Teller Machines (ATM), over-the-counter payments, automatic debit / fund transfer, and phone banking. Utility companies have also set-up a number of outlets that accept over-the-counter payments from subscribers.

The past decade has witnessed the shift in responsibility for basic banking transactions from tellers to ATMs. By utilizing the Automated Bills Payment System self-service kiosks, banks and other service providers can further increase their quality of service while streamlining their operations.